Messaging & reminders

Driving instructor pupil communication, all in one place

Stop running your pupil chat across three phones, a personal number and a diary full of sticky notes. Passly keeps every message, booking confirmation and lesson reminder in one tidy thread, so nobody turns up on the wrong day and nobody texts you at 9pm.

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Talk to pupils without the chaos

Everything you need to keep pupils in the loop

Messaging and reminders that live inside the same app as your diary and your pupil records, not scattered across WhatsApp, email and your personal mobile.

In-app message threads

Every pupil gets their own conversation thread. Ask about a reschedule, confirm a pickup point or answer a theory question without giving out your personal number.

Booking confirmations

The moment a lesson is booked or confirmed, the pupil gets an email with the date, time and service. No more "are we still on?" messages.

Lesson reminders

The day before each lesson, Passly reminds the pupil by email, in-app and push notification in the Passly app. Fewer forgotten lessons, fewer empty hours.

Payment reminders

Send a polite email nudge for an outstanding balance instead of an awkward doorstep conversation. Passly does the chasing so you can teach.

Reschedules keep everyone posted

Cancel, move or decline a lesson and the pupil is emailed automatically with the new details. No double-booked Tuesdays.

Works between lessons

The responsive web app opens on your phone at the kerb. Read a message and reply in the two minutes before your next pickup, no app to install.

How Passly handles pupil communication

One thread per pupil, not five apps

Every pupil gets one conversation thread beside their Passly record. The desktop view keeps the conversation list and open thread together, while mobile gives the message its own screen. The history stays in one place and your personal phone number remains private.

A dedicated thread for every pupil, tied to their record
Two-pane view on desktop, full-screen thread on mobile
Your personal mobile number stays private
Full message history in one searchable place

Passly messaging screen with a conversation list on the left and an open pupil thread on the right

Confirmations and reminders that send themselves

Passly emails pupils when lessons are requested, confirmed, moved, declined or cancelled, using the details already in your diary. The day before each lesson a reminder also goes out by email, in-app and push notification in the Passly app, to reduce missed appointments. Passly does not send SMS, so there are never per-text fees.

Automatic emails for booked, confirmed, moved and cancelled lessons
A reminder by email, in-app and push the day before each lesson
Every email includes the exact date, time and service
Driven straight from your diary, nothing to send by hand

Screenshot: Lesson confirmation and reminder emails

Chase payments without the awkward conversation

Send a clear payment reminder email from the pupil's record instead of writing another awkward text. Passly keeps lesson credits, payment status and history beside the pupil, so you can see what is outstanding before you send the reminder.

Email payment reminders from the pupil's record
Balances and lesson credits tracked alongside each pupil
No more roadside money conversations
Less admin at the end of a long teaching day

Payment details for a pupil showing an outstanding balance with mark as paid and send reminder actions

Reply from the kerb, not the sofa at 9pm

Passly runs in your phone's browser, so you can read and reply between lessons without installing another app. The same messages are waiting on your laptop later, keeping pupil communication in one work space instead of across your personal accounts.

Responsive web app, no install, works on any phone
Read and reply between lessons in seconds
Everything syncs to your laptop and back
Keep evenings for you, not admin

Passly pupil messaging thread open full screen on a mobile phone

Questions & answers

How do I message my driving pupils in Passly?

Each pupil has their own conversation thread inside Passly. On a laptop you see your list of conversations beside the open thread; on your phone the thread opens full screen. You message and reply entirely within the app, so your personal mobile number stays private and the whole history is kept in one place.

Does Passly send lesson reminders to pupils?

Yes. The day before each lesson Passly reminds the pupil by email, in-app and push notification in the Passly app, with the date, time and service. It also emails confirmations when a lesson is booked, confirmed, moved or cancelled. Passly does not send SMS, so there are no per-text fees.

Can Passly remind pupils about payments?

Yes. You can send a payment reminder email straight from a pupil's record when they have an outstanding balance or their lesson credits have run out. Passly tracks each pupil's balance and lesson history, so you always know who owes what before you send the nudge.

Do my pupils need to download an app to message me?

No. Passly runs in the web browser on any phone, tablet or laptop, so there is nothing for you or your pupils to install. Pupils receive email notifications and can pick up the conversation whenever it suits them.

Will using Passly stop pupils texting my personal number?

That is the idea. Because messages, booking confirmations and reminders all run through Passly, pupils have a proper channel to reach you and you keep your personal number to yourself. Late-night texts become in-app messages you can answer between lessons.

Does Passly send SMS text messages?

No, and that is deliberate: there are never per-text fees. Pupils get confirmations, payment nudges and lesson reminders by email, in-app and push notification in the Passly app, and can chat with you inside the app. Passly just does not send text messages.

What emails do pupils get when a lesson changes?

Passly emails the pupil automatically whenever a lesson is requested, confirmed, declined, rescheduled, cancelled, completed or refunded. Each email states the exact date, time and service, so both of you always have the same, current details.